Last updated: July 2026
1. Data controller
Swapbat Oy (Business ID 3457111-9, VAT FI34571119), Vantaa, Finland. For any questions about this policy or your personal data, contact us at team@swapbat.fi.
2. What data we collect
- Contact details you provide (name, email, phone, company / workshop) when you contact us or request a quote.
- Vehicle and battery information you share for a service enquiry.
- Technical data collected automatically when you visit the site (IP address, browser type, pages viewed) via cookies and analytics.
3. Why we process it
- To respond to enquiries and provide quotes and support.
- To deliver and document our products and warranties.
- To manage partner-workshop relationships.
- To improve our website and understand how it is used.
Our legal bases are the performance of a contract, our legitimate business interests, your consent (for analytics cookies), and compliance with legal obligations.
4. Sharing & retention
We share data only with service providers who process it on our behalf (e.g. hosting, analytics, logistics) and with partner workshops where needed to fulfil a service. We do not sell personal data. Data is retained only as long as necessary for the purposes above or as required by law, then deleted.
5. Your rights
Under the GDPR you have the right to access, correct, or erase your personal data, to restrict or object to processing, and to data portability. You may withdraw consent at any time, and you have the right to lodge a complaint with the Finnish Data Protection Ombudsman (tietosuoja.fi). To exercise any of these rights, email team@swapbat.fi.
6. Cookies
We use necessary cookies to run the site and, with your consent, analytics cookies to understand usage. You can control cookies through your browser settings.